Lumary is a high-growth Australian healthtech company on a mission to revolutionise technology for the healthcare industry. We do this by developing solutions that support and empower service providers, working together to ensure better outcomes for people that need care. This commitment to partnership has been a key part of our success so far, and we are driven to continue evolving our products and our people so we can impact the healthcare community to thrive on a global scale.

Join Lumary and grow with us

- Well-established team working in nine cities across Australia, South East Asia, and the USA

- Our customer base includes contracts with 200 enterprise and SME disability and aged service providers

- 25k people use our core platform every day, supporting 100k care recipients

- Be part of a team solving a global issue for a highly addressable market

- International growth means more opportunities as we expand our products into the USA and beyond

You will be working in an exciting and dynamic environment, with plenty of opportunities to develop your skills and make a meaningful contribution. While our culture is relaxed, we push ourselves to build innovative products and deliver a first-rate customer experience. You will find yourself quickly growing in your career, backed by a collaborative team that is open to new ideas and encourages everyone to bring their best selves to work. 

About the role

As a Salesforce Consultant at Lumary, you will be working on Implementations projects for new clients. You will be a trusted advisor for other consultants in the team and collaborate with them to facilitate effective implementations of the Lumary product. You will have multiple years of hands - on experience with Salesforce to develop customised solutions tailored to the unique needs and requirements of Aged Care Providers.

A Day in the Life

• Facilitate and lead client workshops to understand business objectives, processes, and challenges, and provide expert recommendations to optimise the implementation of the Lumary Aged Care offering
• Lead the design and architecture of complex solutions that meet client needs, ensuring scalability
• Carry out high-complexity configuration
• Support Consultants with guidance on their solution documentation, design, configuration, and general understanding of the Aged Care industry
• Document requirements for configuration that can be carried out by either themselves or other Consultants
• Document requirements and solution design for items that will be built by Developers
• Where required, integrate Salesforce/Lumary with other third-party applications, systems, and data sources to streamline processes and data flow, with support from Senior Consultants and/or Solution Architects
• Perform comprehensive testing, quality assurance, and validation to ensure the stability and accuracy of custom solutions within the Lumary platform

• successfully implemented Salesforce solutions for a diverse client base.
• experience in a client facing consulting role and are passionate about building relationships.
• worked in a similar environment in the Aged Care industry for minimum of 3 years.
• understanding of different Aged Care programs available in Australia such as HCP and CHSP.
• in - depth knowledge and experience with Salesforce.
• ability to lead complex discovery workshops and train super users.
• proficiency in Salesforce configurations,Salesforce security principles, SOQL and deployment of meta data.

• Be vulnerable and learn out loud while you are helping others to learn.
• Work in a start-up environment where uncertainty and ambiguity is expected and normal.
• Meet us where we are but also inspire and energise us to grow.

• Flexible working arrangements, remote work with the option to work in our Adelaide or Sydney office
• A culture of learning with regular learning programs in progress
• Access to a personal development plan and professional coaching
• Exposure to cutting-edge social technologies in an international scale-up environment

Working at Lumary

We are proud of the work we are doing and the team we have built so far.

Join us and be part of a team working together to do better. From the advanced products we build to our philanthropic work, we connect with the belief that what we do every day is positively impacting the lives of our community.

Our remote-friendly and flexible working environment means we encourage all applicants to apply, regardless of location in Australia. Talk to us and we can work it out.

At Lumary, we value diversity and believe in a culture of inclusivity, regardless of race, religion, age, gender identity, sexual orientation, physical or mental ability, or ethnicity. We are committed to building a welcoming workplace where everyone feels safe and respected.

The successful candidate will be required to undergo 'National Criminal History Check and Working With Children Check'